We accept returns and exchanges for hardware to make your online shopping
experience as pleasant as possible.
1. Order acceptance policy - your receipt of any electronic or other form
of order confirmation does not signify our acceptance of your order, nor
does it constitute confirmation of our offer to sell. Immedia Systems (immediasys.com)
reserves the right at any time after receipt of your order to accept or
decline your order for any reason.
2. We accept Visa, MasterCard, American Express, Discover, Google
Checkout, PayPal, Bank Wire Transfer, Money Orders, Cashier's Checks and
Checks as methods of payment.
3. We also offer credit with Net payment terms to established
businesses, educational institutions and government agencies. Purchase
Orders will then be accepted. To set up an account, please email firstname.lastname@example.org.
4. All items that we sell are factory-provided, factory-sealed, and brand
new. We do not sell used, refurbished or grey-market items. All items come
with the new product warranties from the manufacturers.
5. We offer Free Ground Shipping for orders $100 and over within the lower
48 states of the United States. Expedited shipping is also available at
additional cost. Most products ship the same day your order is placed and
can ship overnight to anywhere in the US.
6. We are required to collect Sales Tax of 7.5% for items shipped to California.
7. International shipping is available at extra cost. Some items are not
available for purchase outside the US. Please email or call prior to placing
8. With larger and insufficient-stock/out-of-stock orders, we may be
able to arrange for the manufacturer to drop-ship the order direct to
you. Requirements vary by manufacturer. Please email or call to enquire.
9. Please note that no returns are allowed on consumables like batteries,
labels, printer ribbons, and RFID tags. Sales of these items are final.
10. All undeliverable or refused shipments are subject to a 20% shipping
and handling fee.
11. We may make changes to the content at the website and the store, including
product descriptions and prices, at any time without notice. Immedia Systems
does not make any guarantees as to currency or accuracy of this content.
12. Any purchases made from Immedia Systems signify your agreement with
all of the above terms.
1. All hardware returns must be pre-approved
. Please request
a Return Merchandise Authorization (RMA) number by email from
state the reason for the return. The warehouse does not accept any returns
without the RMA number.
2. All returns and exchanges must be made within 30 days of delivery and
are subject to 15% shipping and handling fee. The majority of returns and
exchanges are due to incompatible connectors and other basic issues. We
would like to advise customers to double check selected items, or check
with us prior to placing orders.
3. All returns must be shipped back to the designated warehouse that is
indicated in the email with the RMA number. If the return is made to our
sales office, an additional freight charge will be applied to return the
item to the warehouse.
4. All items returned must not be opened, used, or tampered with in any
way. Returned items must be in their original, factory-sealed packaging.
There must be no damage to all contents including the packaging and the
product box. There must be nothing written or pasted on the product box.
We ship all items inner boxed and they need to be sent back inner boxed
as well. If any of these conditions are not met, the return will not be
accepted and will be sent back.
5. Defective items may be returned for replacement within 30 days of delivery.
After 30 days, the defective item can be repaired or replaced by the manufacturer
of the item within the warranty period of the product.
6. No returns or exchanges are accepted past 30 days of delivery.
7. The shipping cost for returns is the sole responsibility of the buyer.
8. No returns are accepted on consumables like batteries, labels, printer
ribbons, and RFID tags.
After you have read and understood the above return policy and would still
like to make a return, please request an RMA number with the reason for
the return from email@example.com.
Policies, Terms and Conditions
All our Policies, Terms and Conditions are